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Second World War Army records: Where to find them

If someone in your family history served in the Army during the Second World War, here's how to track down their records

British soldiers at Anzio in Southern Italy, 1944. Second World War Army records

As the Second World War passes from living memory, what was once a question of talking to a relative about their wartime service has now become a historical investigation. At its peak, 2.9 million British men served in the Army during the Second World War.

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It is highly likely that someone in your family served in the British war effort between 1939 and 1945. Fortunately, unlike the First World War, Second World War records for service in the British Army survive in their entirety.

How to get Second World War Army service records

All British military service records from the Second World War onwards are held by the Ministry of Defence (MOD) in Glasgow. There are ongoing discussions with The National Archives (TNA) about transferring Second World War service records, but for now they remain with the MOD. A notable exception is the Scots Guards whose records are held by their own archive.

Second World War Army records are indexed by service number, rank, full name and date of birth – you’ll need to provide as much of this information as possible, together with your relative’s regiment or corps if it is known, to help locate service records.

Second World War Army records of deceased ex-servicemen/women will generally only be released to, or with the consent of, the official next of kin. You’ll need to provide a Certificate of Kinship form and a Subject Access Request (SAR) form and pay a £30 fee. Obtaining the records can take many months. Full instructions are available here. A pilot scheme was trialled in 2020 that aimed at simplifying the ordering process using an online system, but this has not gone live yet.

If you don’t know a soldier’s number, known as a Personal Number for officers and an Army Number for other ranks then if possible also include details of a soldier’s next of kin as well as their date of birth, especially for soldiers with a common name.

Second World War Army records generally comprise forms, or cards summarising general correspondence. The document you’ll receive will be a photocopy of the service record which will usually be between six and 14 pages long. Records of officers or those who died or were discharged during the war tend to be shorter.

These contain some family history information (date of birth, details of spouse, next of kin) but mostly deal with postings, service abroad, courses attended, injuries or wounds, and personal conduct.

The Second World War Army records may consist of a variety of forms and cards including enlistment documents (Army Form B284), which may include brief records of service, Regimental Conduct Sheets (recording disciplinary offences like drunkenness or overstaying leave), Medical History and Dental Treatment sheets.

The most useful Second World War Army record is the Service and Casualty Form (Army Form B103 – see example below). This gives basic personal information, then details promotions (acting temporary, local or substantive), appointments, transfers, postings, attachments, forfeiture of pay, wounds, accidents, admission to and discharge from hospital, Casualty Clearing Stations and so on. Date of disembarkation and embarkation from a theatre of war (including furlough) are also included. The whole basic structure of the soldier’s career is here!

Service and Casualty Form Second World War Army records
An example of a service and casualty form showing where and when the soldier served
c MOD

There may also be an Army Form B102, which contains similar information to the B103, but usually in more condensed form. There may also be Discharge Papers, which provide some details of where they served, along with a testimonial (brief written note by an officer saying how they conducted themselves).

Second World War Army records include a lot of military jargon usually in the form of abbreviations and acronyms, but once deciphered you can follow a soldier’s movements through most of the war. The Library and Archives Canada has a useful list of military abbreviations and acronyms.

Don’t expect to find anything about what the unit your relative served in was actually doing – for this sort of detail you’ll need to consult their War Diary. The service record should provide enough information to help you trace the relevant diary(ies).

Second World War Army records: War diaries

All Second World War Army units kept a war diary, recording their daily activities, invaluable for finding records of movements, training and fighting a relative took part in. Diaries are at TNA, held by ‘theatre’. If a unit served in France in 1939, then in Britain after Dunkirk, later in North Africa and in France after D-Day, you’ll have to search several theatres to get the whole history. Diaries may include maps, orders, intelligence, lists of men attached from other units or away on detachment and notes on operations.

Unlike First World War war diaries, some of which are online, all those for the Second World War still have to be viewed as original documents at TNA. By diligently following the diaries, it’s possible to build a good picture of your relative’s career.

To help you search for a particular diary there’s a list of war theatres in TNA’s online research guide entitled ‘British Army operations in the Second World War’. Service records and war diaries provide a firm foundation for your research and suggest avenues to investigate your Second World War Army ancestors further.

Dutch citizens welcome British tanks, September 1944 Second World War Army records
Dutch citizens welcome British tanks, September 1944

Second World War Army records: Casualty lists

If your relative died serving in the Second World War, you can search for them on the casualty lists held by the Commonwealth War Graves Commission, which has records of everyone killed in the service of their country since 1914. You can search the database here.

Second World War Army records: The Commonwealth

Second World War Army records for the main Commonwealth countries (Canada, South Africa, Australia and New Zealand) are held by their respective Armed Forces or Records Offices.

Commonwealth Second World War Army poster Second World War Army records
The British Commonwealth of Nations – Together Poster
c. Getty Images

Details of New Zealand records are at www.nzdf.mil.nz/nzdf/personnel-archives-and-medals.Ar

For Canada, many Second World War Army records for those killed in action are available to search on Ancestry. Second World War Army records for those who survived are restricted and you will have to request permission on how to view them. Full details on Canadian Second World War records are available on the website of Library and Archives Canada.

A good place to start for Australian Second World War Army records is at the Department of Veterans’ Affairs Nominal Rolls, which give very basic details of over one million Australian servicemen and women. The National Archives of Australia is in the process of digitising Second World War records and many are already freely available online via recordsearch.naa.gov.au. There is also a collection of service documents for individuals serving with the AIF (Second Australian Imperial Forces) or CMF (Citizen Military Forces) on Ancestry.

South African Second World War Army records are held at the Department of Defence, Documentation Centre in Pretoria. You can email archive@dod.mil.za.

Colonial Servicemen: Many men and women from the smaller colonies enlisted to fight in the British armed forces, and their records should be available through the record offices of the three armed forces in Britain.

The West Indies formed the Caribbean Regiment, which served in the Mediterranean theatre later in the war – their war diaries are in TNA.

Indian Service Records: The Indian government had its own armed forces. Records for British officers and warrant officers are held in the collections of the India Office Records in the British Library, in their L/MIL series. The India Army List also gives details of their service. The vast majority of servicemen were, of course, Indian (Pakistan was only formed after the war). Their service records seem to have stayed in India after independence, but political considerations meant that for many years they have been neglected and their exact whereabouts are unknown.

It may be worth contacting the Indian National Archives. As some Gurkha Regiments stayed with the British Army post-independence, you can try contacting the Gurkha Museum

Women’s Second World War Army records

Hundreds of thousands of women served during the Second World War. Conscription was introduced for women in 1941.

British Women in Second World War Army Army Uniforms Second World War Army records
British women wearing Second World War Army uniforms
c. Getty Images

Auxiliary Territorial Service (ATS) 

In the British Army, women generally served in the Women’s Auxiliary Territorial Service (ATS) as clerks, drivers and mechanics, in radar stations and decoding units and operated anti-aircraft guns. In June 1943, there were 210,308 officers and women in the ATS.

ATS Second World War Army records are in the same Glasgow MOD office as their male counterparts. Most ATS members served on attachment to other units, so you’ll need to find the War Diaries from the units they served with, though there are some War Diaries specific to ATS units throughout the main series. You can search on TNA’s catalogue using ‘Auxiliary Territorial Service’ as the key search term. The Women’s Royal Army Corps Museum collection has passed to the National Army Museum. Although there are few records currently online, there are useful websites for family historians such as ATS Remembered.

First Aid Nursing Yeomanry (FANY)

A small volunteer organisation formed before the First World War, the FANY formed the basis of the first ATS Motor Driver Companies. Other FANY were attached to the Polish Army. Many FANY joined Special Operations Executive (or were commissioned into FANY as cover) serving as cipher clerks, radio operators and administrative assistants. Many of Special Operations Executives’ women agents were FANY.

Second World War Army records for FANY members are held at an MOD location in London. To find out more about the records, including photographs, held by the archive, visit the FANY website or email hq@fany.org.uk

Nurses and the Voluntary Aid Detachment (VAD)

The Army nursing service was provided by Queen Alexandra’s Imperial Nursing Service. Second World War records for members of the VAD are held by the MOD in Glasgow. A few hospital War Diaries are available at TNA. A specific medal awarded to military nurses is the Royal Red Cross. There are Registers for awards covering the Second World War in WO 145/2 and WO 145/3. A transcription of the registers is available on Findmypast. Medal citations are in WO 373.

The VAD was part of the Red Cross, running hospitals and convalescent homes as well as helping staff military hospitals, acting as support staff to nurses, administrators, ambulance drivers and cooks. VAD service records are held by the Red Cross in the form of record cards, information on which may include dates of service, the nature of duties performed, the detachment belonged to, the institutions and places where they served and any honours awarded.

Not all records survive, but you can contact the Red Cross heritage team at enquiry@redcross.org.uk. Provide as much information about the individual as possible. In particular it’s useful to include: any known addresses, middle names, maiden or married names, date of marriage, any known service details and date of birth. There is no charge for enquiries, but they do ask you to contribute £5 or more to the British Red Cross to help cover costs.

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Phil Tomaselli is a military history expert and the author of Tracing Your Second World War Ancestors