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Subscription Renewals

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Subscription Renewals

Postby Sylcec » Mon Feb 18, 2013 5:26 am

Once again I have tried to renew my subs on-line, and once again I shall be sending a renewal instruction by snail mail from the other side of the world. Why? Although the renewal website knows me and has my full address details including the magic word "Australia" it insisted I enter a "valid postcode" - which presumably meant an English style postcode. Really! I would have thought that after all these years and knowing that WDYTYA mag circulates around the world, that the renewal website would know when an address is valid or not.
Sylvia
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Re: Subscription Renewals

Postby Editor » Tue Feb 19, 2013 1:02 pm

Hi Sylvia, I have asked our subscription department about this and apparently it is a problem that they are aware of and are looking into...

In the meantime, if you do have any problems with your subscription, you can always email them at wdytya@servicehelpline.co.uk
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Re: Subscription Renewals

Postby Sylcec » Wed Feb 20, 2013 5:26 am

Thanks Sarah - have already put the info in the snail mail today. S
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