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Bonus content Frequently Asked Questions (FAQ)

Whether you've enjoyed a recent issue of Who Do You Think You Are? Magazine or have a query about the bonus content, let us know

Bonus content Frequently Asked Questions (FAQ)

Postby Matt Elton » Tue Jul 10, 2012 9:20 am

Hi everyone,

I've been working over the past couple of days on putting together a list of the most commonly asked questions about our online bonus content section. If you're having trouble accessing the data, it might be worth having a look: from problems entering the special code to tips on speeding up your downloads, this will hopefully help.

It's available in two formats: as a page on our website at www.whodoyouthinkyouaremagazine.com/bonuscontentfaq, and as a downloadable PDF file at http://cdn.bbcmagazinesbristol.com/bbcwhodoyouthinkyouare/bonusfaq.pdf. And, if you're still having no luck, don't forget that you can always email me at matt.elton@immediate.co.uk and I'll be very happy to help.

All the best,

Matt
Matt Elton
 
Posts: 183
Joined: Mon Jun 29, 2009 7:52 am
Location: Bristol, United Kingdom

Re: Bonus content Frequently Asked Questions (FAQ)

Postby Jon Bauckham » Mon Oct 29, 2012 2:24 pm

Matt's now flown the nest, so here are some updated FAQ documents:

Webpage:
http://www.whodoyouthinkyouaremagazine. ... contentfaq

Downloadable PDF:
http://cdn.bbcmagazinesbristol.com/bbcw ... aq2012.pdf
I've now left Who Do You Think You Are? Magazine. Please contact wdytyaeditorial@immediate.co.uk regarding any forum queries.
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Jon Bauckham
 
Posts: 380
Joined: Tue Aug 28, 2012 10:10 am
Location: Bristol, United Kingdom


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