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Magazine not received

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Magazine not received

Postby mbford222 » Tue Aug 09, 2011 8:53 pm

Hello,

I have been waiting for the July issue of the magazine to arrive. I thought it was delayed because of our postal strike. However, I have received the August issue, and still no sign of July. Can anyone suggest what I should do now?

Thank you,
Margaret in Ottawa
Canada
mbford222
 
Posts: 42
Joined: Mon Jul 06, 2009 2:23 am

Re: Magazine not received

Postby ColinB » Tue Aug 09, 2011 9:13 pm

Hi,

The website http://www.bbcsubscriptions.com asks you to email bbc@servicehelpline.co.uk with
your account number and details of the missing issue etc.

Good luck !

Colin
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Location: Essex

Re: Magazine not received

Postby mbford222 » Wed Aug 10, 2011 3:17 am

Thank you Colin, I have sent an e-mail.
from
Margaret
mbford222
 
Posts: 42
Joined: Mon Jul 06, 2009 2:23 am

Re: Magazine not received

Postby Matt Elton » Wed Aug 10, 2011 12:55 pm

Hi Margaret,

Really sorry to hear that the last couple of issues haven't reached you – if you're still having problems, please do drop me a line at mattelton@bbcmagazines.com and I'll do some more investigating.

All the best,

Matt
Matt Elton
 
Posts: 183
Joined: Mon Jun 29, 2009 7:52 am
Location: Bristol, United Kingdom


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