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Has anyone had problems with Jamaican Genealogist?

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Has anyone had problems with Jamaican Genealogist?

Postby Dottie14 » Mon Mar 07, 2011 5:16 am


Employed services of Dianne Frankson-Golding in Jamaica (see Ainsley Harriott episode 5). Paid US$400 and it took 4 months to receive totally useless report which was reprinted from Jamaican Information website. I provided Parish/DOB/Names/Ancestry and specifically requested information. Unfortunately, because I live in Australia I feel that I have been conned. Initially the request was for US$800 upfront (glad we didn't pay that). I would like feedback on other people's experience. The BBC should vett researchers more carefully to ensure the public can contact credible sources. :?:
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Re: Has anyone had problems with Jamaican Genealogist?

Postby steve bannister 1 » Mon Mar 07, 2011 11:02 am

You should never pay anyone upfront, unless you know them.

You'd be better off contacting Carlston, at the Caribbean Family History Society in Solihull, England. You can Google for their website. They specialise in Jamaica and the surrounding islands, and are very helpful.

Good luck,

BAPTISTE - Tobago, then moved to Glasgow in 1870's
YOUNG - Glasgow
GALLER - Austria
DEASE - Ireland (Westmeath/Meath/Coole/Kildare)
BEARDMORE - Newcastle Under Lyme, Staffordshire
HAIGH - London (Originally Halifax, Yorkshire)
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Re: Has anyone had problems with Jamaican Genealogist?

Postby phsvm » Mon Mar 07, 2011 3:58 pm

Sorry to hear you've had such a bad experience. I don't know what you can do except find a lawyer in Jamaica who may be able to help you recover some of your money. I hope it hasn't put you off doing your research completely.

I would agree totally with Steve - get in touch with Carlston at He is a fantastic guy who is a real fount of knowledge and will be able to point you in the right direction I'm sure.
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Re: Has anyone had problems with Jamaican Genealogist?

Postby paulberyl » Wed Mar 16, 2011 5:56 pm

Can I just add my praise of Carlston and the Caribbean Family History Group. I had a query regarding my 2xgreat grandmother, born in Jamaica, and her father, my 3xgreat grandfather an Irish/Scottish coppersmith. Carlston replied almost by return to my email saying that my query had been passed to Sharon, an expert in Jamaican genealogy. Hard on the heels of this email was an email from Sharon who had not only traced a burial record for my 3xgreat grandfather in Jamaica but forwarded me a copy of the actual burial record. She also traced a possible christening record for my 2xgreat grandmother. Her help allowed me to confirm some earlier research I had done did actually refer to my 3xgreat grandfather.

I was so impressed with their help that I have written a letter to WDYTYA? magazine setting out the full story - whether it is printed is another matter.

The important point is that this group is able to provide help to anyone who had a family in the Caribbean, whether they be white caucasion or Afro-Caribbean.

Sharon's website on Jamaican genealogy is

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Re: Has anyone had problems with Jamaican Genealogist?

Postby KatherineMtl » Tue May 15, 2012 12:38 am


Yes I did hire her,(Dianne Frankson of Jamaica) and it was a huge mistake, sure I recieved several items that I wanted, but it took her one year to get it to me, she gives excuse after excuse, the most unprofessional person I have ever dealt with.

I hired her in 2010, and a year later she was finished.

She is ridiculous, truly. She keeps complaining she is so so busy, but I don't think that's the case..I think she takes advantage of people, buyer beware, do not hire her. She is not responsible, extremely unprofessional, lies, overall she does not do not do a good job. Go elsewhere.

Now she is trying to get my attention that she has more information, please..I will never hire her again..

Good luck

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Re: Has anyone had problems with Jamaican Genealogist?

Postby daird69 » Wed Feb 06, 2013 10:26 pm

Last edited by daird69 on Tue Feb 19, 2013 10:18 pm, edited 1 time in total.
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Re: Has anyone had problems with Jamaican Genealogist?

Postby Sylcec » Wed Feb 06, 2013 11:00 pm

Am horrified by all these stories of paying researchers for Jamaican research.
I have recently been delving into a couple of families in the West Indies (Melville & Chandler) - have found some trees on Ancestry, details of which then need proving. Have progressed the research using Family Search - who have digitised microfilms of Jamaican records; some newspapers have also been digitised - the Gleaner available on World Vital Records is best (another site - 'Access' - has lots of papers but not at all user friendly and poor digitisations) Some slave registers from the early 1800s held at the National Archives in Kew have also been digitised by Ancestry.

However - if anyone knows how to access records from St Vincent, I would be pleased to hear from them!
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Re: Has anyone had problems with Jamaican Genealogist?

Postby Editor » Thu Feb 07, 2013 11:13 am

I'm currently doing some research into my Jamaican ancestors and I found the collection of the Jamaican newspaper The Gleaner on MyHeritage to be invaluable. I do love digitised newspapers! There is a Caribbean digital newspaper project going on ( that will be free, but I couldn't find anything relevant on it for my research.

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