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App server not working

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App server not working

Postby bookworm » Thu Jul 30, 2015 10:29 am

Is anyone else having trouble logging onto the server for the magazine app? I've been trying for about three days to log on so that I can download the September issue, however, every time I try it says the server is unavailable and I should try again later.

Thanks
Joanne


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Best regards
Joanne
bookworm
 
Posts: 21
Joined: Mon Jun 16, 2008 10:00 pm

Re: App server not working

Postby Jon Bauckham » Tue Aug 04, 2015 7:17 pm

Hi Joanne,

I'll get someone from our digital team to look into this asap.

Best wishes,
Jon
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Jon Bauckham
 
Posts: 379
Joined: Tue Aug 28, 2012 11:10 am
Location: Bristol, United Kingdom

Re: App server not working

Postby bookworm » Tue Sep 22, 2015 9:25 pm

Hi Jon

Did you have any success with this? The October issue's out now and I'm getting the same error message. I've just upgraded to iOS9 but I was getting the message before I upgraded too.

Thanks
Joanne


Sent from my iPad using WDYTYA Forum
Best regards
Joanne
bookworm
 
Posts: 21
Joined: Mon Jun 16, 2008 10:00 pm

Re: App server not working

Postby Jon Bauckham » Wed Sep 23, 2015 10:08 am

Hi Joanne,

I don't think any problems were found – really sorry for not informing you. I'll send my colleagues another email right now and get a response asap.

You are also welcome to contact me at jon.bauckham@immediate.co.uk, if that's easier.

Best wishes,
Jon
User avatar
Jon Bauckham
 
Posts: 379
Joined: Tue Aug 28, 2012 11:10 am
Location: Bristol, United Kingdom


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