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Birth certificate delay

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Birth certificate delay

Postby grandpadragon » Sat Jan 31, 2015 10:55 am

I ordered a birth certificate on 12th January dispatch was supposed to be19th but no show so far. Is this lengh of time typical?
emlyn
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Re: Birth certificate delay

Postby woolybully » Sat Jan 31, 2015 12:12 pm

Emlyn

From whom did you order the certificate? Here in NSW there is a substantial delay currently... 10-12 weeks is not unheard of.
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Re: Birth certificate delay

Postby grandpadragon » Sat Jan 31, 2015 4:18 pm

This is from the GRO in the UK and they stated in their reply dispatch by 19th.
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Re: Birth certificate delay

Postby coopernicola » Sat Jan 31, 2015 4:28 pm

GRO certificates to addresses in the UK usually take 7-14 days despite their estimates. I've been getting mine in East Yorkshire after about 10 days (I've ordered one per month since November). This often takes longer when WDYTYA series are running and people start their own genealogy.
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Re: Birth certificate delay

Postby grandpadragon » Sat Jan 31, 2015 4:38 pm

Thank you young Lady. I shal try and be patient for another few days.
Emlyn
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Re: Birth certificate delay

Postby irishstreetlad » Sat Jan 31, 2015 7:55 pm

On a couple of occasions last year, mine have arrived on the day they said they would be dispatched.

Sent from my GT-I9300 using WDYTYA Forum mobile app
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Re: Birth certificate delay

Postby ksouthall » Sun Feb 01, 2015 8:47 pm

Ancestry and FIndMyPast have recently been offering free weekends and discounted subscriptions. MyHeritage and Ancestry have also been advertising on the television recently.

As the New Year is a time when many people take up family history, it is possible the delay in you receiving your birth certificate copy could be due to increased demand. This has been an issue in the past during peak times, such as the airing of a new series of WDYTYA?
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Re: Birth certificate delay

Postby grandpadragon » Sun Feb 01, 2015 9:09 pm

Seems a bit stupid to bother to send a email saying dispatch by 19th if they have got a rush on. I realise it is probably a standard email but surely they could amend it! Perhaps I expect to much.
Emlyn
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Re: Birth certificate delay

Postby ksouthall » Sun Feb 01, 2015 11:06 pm

It is a standard email and you probably are expecting too much.

The certificate may have been dispatched already but could be caught up in the post. I normally allow 10 working days plus a few days postage time.

You ordered your certificate on Monday 12th January. If this was before 5.00pm, then 10 working days would have been Friday 23rd January (Monday 26th January if ordered after 5.00pm.)

Assuming you are based in the UK, it should have arrived some time during the last week. Perhaps you should try contacting them tomorrow if it doesn't arrive.
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Re: Birth certificate delay

Postby grandpadragon » Mon Feb 02, 2015 9:37 pm

Hello ksouthall,
Still no show today , so have sent them an email (polite despite my frustration)
hopefully will hear from them tomorrow. Thanks to your comment I have now added my location to my profile.
Emlyn
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