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Problems remembering/changing password

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Problems remembering/changing password

Postby Jethro Tull » Wed Sep 19, 2018 7:10 pm

Hello all,

I've recently upgraded my phone and now I cant log into the app as I cant remember my password. The app suggests using the desktop site to reset (I am still logged into this). But I cannot seem to change my password anywhere. When I log into my profile to attempt to change it, it says that the page is not found. Any help much appreciated.

Regards

Dan.
Jethro Tull
 
Posts: 163
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Re: Problems remembering/changing password

Postby Rosemary Collins » Thu Sep 20, 2018 7:54 am

Hi Dan,

Unfortunately the function to change passwords is broken at the moment. Please could you email me your new password on rosemary . collins @ immediate . co . uk and I'll change it for you?

Thanks,

Rosemary
Rosemary Collins
Editorial Assistant
Who Do You Think You Are? Magazine

rosemary.collins@immediate.co.uk
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Rosemary Collins
 
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Re: Problems remembering/changing password

Postby Jethro Tull » Fri Sep 21, 2018 8:59 am

Thanks Rosemary, all sorted now!!

Cheers for your help

Dan.

Sent from my SM-G930F using WDYTYA Forum mobile app
Jethro Tull
 
Posts: 163
Joined: Fri Apr 18, 2014 10:27 am

Re: Problems remembering/changing password

Postby meekhcs » Fri Sep 21, 2018 2:23 pm

Hi Dan,

Unfortunately the function to change passwords is broken at the moment. Please could you email me your new password on rosemary . collins @ immediate . co . uk and I'll change it for you?

Thanks,

Rosemary


With all due respect Rosemary this link has been broken since May 2017!!

Sally
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Location: england


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