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Doesn’t stay logged in

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Re: Doesn’t stay logged in

Postby Editor » Tue May 01, 2018 3:57 pm

Hi Mick, we haven't had a response from our support team yet but none of us can replicate the problem here in the office. I've tested the site on Chrome, Firefox and Safari. I'll try again tonight from home. Has anyone else experienced this problem with the forum?

Sarah
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Re: Doesn’t stay logged in

Postby Mick Loney » Wed May 02, 2018 6:38 am

Sarah,
Thanks for update, but even as I read your reply, I could see I was logged in at top of page, but bottom of page was reporting no one browsing the technical help forum!

It’s got the the stage that I copy every reply before posting, so that if/when it fails, I can try again and paste my answer again.

It is happening on both my PC and iPad, so I’ll be really surprised if it’s something my end or that no one else is experiencing the same thing.

I’d love to hear what the techies say.

Regards

Mike
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Re: Doesn’t stay logged in

Postby meekhcs » Sat May 12, 2018 4:38 pm

Hi Everyone

Have to report I logged in , in the early hours, replied to a post, pressed send, and was told I had to log in before replying to the post, and of course I lost the post. This is the only time so far and I was using my laptop. So there is obviously a gremlin somewhere.
Sally
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Re: Doesn’t stay logged in

Postby Rosemary Collins » Mon May 14, 2018 9:16 am

Hi Sally,

I'm sorry to hear you've been having problems too. I will see what the web team can do.

Thanks,

Rosemary
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Re: Doesn’t stay logged in

Postby Guy » Mon May 14, 2018 8:38 pm

When I try the site says I am logged in but if I look at who is online only three Bots are shown and a number of guests (no names are given not even mine).
Let's see if this posts now
As we have gained from the past, we owe the future a debt, which we pay by sharing today.
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Re: Doesn’t stay logged in

Postby Guy » Mon May 14, 2018 8:42 pm

I wonder if something has been changed in view of the new Data Protection laws that come into effect on 25 May 2018?
Cheers
Guy
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